Shipping policy

Thank you for shopping with Oasis Botanicals! We are dedicated to delivering your wellness and relief products to your doorstep safely and efficiently. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Times

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • Note: During high-volume periods or holidays, processing times may be slightly extended. We appreciate your patience.

2. Shipping Rates & Delivery Estimates

We offer reliable shipping options to get your products to you when you need them. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Shipping Cost
Standard Shipping 3–7 Business Days $X.XX (or Free over $XX)
Expedited Shipping 2–3 Business Days $X.XX

3. Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will become active within 24–48 hours, allowing you to follow your package's journey directly to your door.

4. Shipment to P.O. Boxes or APO/FPO Addresses

Oasis Botanicals ships to addresses within the [Country/Region, e.g., United States / Worldwide]. We [do / do not] ship to P.O. Boxes and APO/FPO/DPO addresses at this time.

5. Damages & Issues

Oasis Botanicals is not liable for products damaged or lost during transit if handled by the carrier incorrectly. However, your satisfaction is our top priority:

  • If you receive your order damaged, please save all packaging materials and damaged goods.

  • Take a photo of the damage and contact our support team at oasisbotanicalherbals@gmail.com within 48 hours of delivery so we can help you file a claim and arrange a replacement.

6. Missing or Lost Packages

If your tracking information shows that your package was delivered but you can't find it:

  1. Check around your property and with neighbors.

  2. Wait 24 hours (sometimes carriers mark packages as delivered prematurely).

  3. Contact your local postal service with the tracking number.